Return & Refund Policy

Effective Date: 08-06-2026
Website: https://edealsday.com
Business Name: eDealsDay
Support Email: info@edealsday.com
WhatsApp: +91 9593697572

At eDealsDay, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience. This Return & Exchange Policy explains when and how customers can request a return, replacement, exchange, or refund for products purchased from our website.

By placing an order on edealsday.com, you agree to the terms mentioned below.

1. Return & Exchange Window

Customers may request a return or exchange within [ 7 days] from the date of delivery.

Return or exchange requests raised after the eligible return period may not be accepted.

2. Eligibility for Return or Exchange

A product may be eligible for return or exchange if:

  • The product is damaged, defective, or broken at the time of delivery.
  • The wrong product, size, color, or variant was delivered.
  • The product is missing parts, accessories, tags, or invoice.
  • The product is unused, unwashed, and in original condition.
  • The product is returned with original packaging, tags, labels, invoice, accessories, manuals, and free gifts, if any.

Mega Styles reserves the right to reject a return or exchange request if the product does not meet the above conditions.

3. Non-Returnable Products

Certain products may not be eligible for return, exchange, or refund, including but not limited to:

  • Products damaged due to customer misuse or negligence.
  • Used, washed, altered, stained, or worn products.
  • Products without original tags, labels, packaging, or invoice.
  • Innerwear, personal care, hygiene-related, or intimate products.
  • Customized or made-to-order products.
  • Clearance sale, final sale, or discounted products marked as non-returnable.
  • Products returned after the return window has expired.
  • Electronic products with an activated warranty, damaged seal, missing accessories, or signs of use, unless defective on arrival.

Product-specific return eligibility may also be mentioned on the product page.

4. Exchange Policy

Exchange may be available for eligible products in case of size, colour, product mismatch, or defective item.

Exchanges are subject to product availability. If the requested replacement product, size, or colour is unavailable, Mega Styles may offer a refund, store credit, or an alternative product, depending on the case.

Only one exchange may be allowed per order/item unless otherwise approved by Mega Styles.

5. Return Request Process

To request a return or exchange, please contact our support team within the return period.

Please provide the following details:

  • Order ID
  • Customer name
  • Registered mobile number or email address
  • Product name
  • Reason for return or exchange
  • Clear photos or video of the product, packaging, invoice, and issue, if applicable

Send your request to:

Email: info@edealsday.com
Phone/WhatsApp: +91 98006 57475

Our support team will review your request and share further instructions.

6. Return Pickup or Self-Shipping

If your return request is approved, Mega Styles may arrange a reverse pickup from your delivery address, where courier service is available.

If reverse pickup is not available for your location, you may be asked to self-ship the product to our return address:

Return Address:
Mega Styles
Fatepur, Ramnagar, Purba Medinipur, West Bengal. Postal Code- 721441

Customers should use a reliable courier service and share the tracking details with our support team. Shipping charges for self-shipped returns may be reimbursed only if approved by Mega Styles in advance.

7. Product Inspection

All returned products will undergo a quality check after they are received by Mega Styles.

Refunds, replacements, or exchanges will be processed only after the product passes inspection. If the product is found used, damaged, missing parts, or not in original condition, the return may be rejected and the product may be sent back to the customer.

8. Refund Policy

If your return is approved after inspection, the refund will be processed within [ 5–10 business days].

Refunds may be issued through one of the following methods:

  • Original payment method
  • Bank transfer
  • UPI
  • Store credit
  • Wallet credit
  • Any other method approved by Mega Styles

For Cash on Delivery orders, customers may need to provide bank account or UPI details for refund processing.

Refund timelines may vary depending on banks, payment gateways, and payment service providers.

9. Shipping Charges, COD Charges, and Other Fees

Shipping charges, Cash on Delivery charges, handling fees, gift-wrapping charges, or convenience fees may be non-refundable unless the return is due to a wrong, damaged, or defective product delivered by Mega Styles.

If an order qualified for free shipping and is later returned, Mega Styles reserves the right to deduct applicable shipping or handling costs from the refund amount, where permitted.

10. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or wrong product, please contact us within [48 hours] of delivery.

Please share clear photos or an unboxing video showing the issue. This helps us verify the claim and resolve it faster.

Once verified, we may provide a replacement, exchange, refund, or store credit, depending on product availability and the nature of the issue.

11. Cancellation Before Dispatch

Customers may request cancellation before the order is shipped. Once the order is shipped, cancellation may not be possible, and the order may have to be handled under the return process after delivery.

Mega Styles also reserves the right to cancel orders due to stock unavailability, payment failure, incorrect pricing, delivery restrictions, suspected fraud, or other operational reasons.

12. Refused or Failed Delivery

If a customer refuses delivery without a valid reason or is unavailable after multiple delivery attempts, Mega Styles may deduct shipping, return shipping, COD, or handling charges from any refund, where applicable.

Repeated refusal of Cash on Delivery orders may result in COD restrictions for future orders.

13. Replacement Delivery

Once an exchange or replacement is approved, the replacement product will be dispatched after the returned product is received and verified, unless eDealsDay decides otherwise.

Replacement delivery timelines may vary based on stock availability, courier serviceability, and customer location.

14. Contact Us

For return, exchange, replacement, or refund assistance, please contact:

eDealsDay
Website: https://edealsday.com
Business Name: eDealsDay
Support Email: info@edealsday.com
WhatsApp: +91 9593697572